Virtual Voicemail

Customize greetings and check messages anywhere.
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Virtual Voicemail overview

Vonage’s Virtual Voicemail gives each extension its own virtual voicemail box, offering secure access to messages via the Vonage Business Communications Mobile App, your phone, or your User Portal.* Program the Virtual Voicemail box to send business voicemails to email, play different messages when you’re out of the office or for specific callers, and more.
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How Virtual Voicemail works

Choose from four customizable business voicemail greetings:
  • Name greeting: This greeting is available if your Virtual Voicemail account is configured with a dial-by-name directory through the Virtual Receptionist. Callers dial the first few letters of a first or last name, and the name greeting plays to assure they’ve dialed correctly.
  • Unavailable greeting: Callers receive this greeting if you do not answer your phone when you’re out of the office or on another call.
  • Busy greeting: If your phone is set to “Do Not Disturb,” or if you receive a call when all other lines are in use, this greeting plays.
  • Vacation greeting: When its box is checked in the User Portal, this greeting replaces the unavailable and busy greetings.

*Mobile data charges may apply.

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Customize

Customize your business voicemail greetings and easily change as needed.
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Playback

Check messages securely and quickly.
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Private

Each extension receives its own unique business voicemail box.
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Speak with an expert.

US toll-free number: 1-844-365-9460
UK toll-free number: +44 800 086 9444