Whether it's giving to a favorite charity or purchasing the perfect gift, sometimes it takes a nudge to engage customers to action. With conversational commerce, customers can purchase directly from an instant message or social channel.
What's more, customer reporting is built into the platform, providing meaningful insights about buyer behavior to improve your marketing and increase sales.
Get the 11th edition of our annual Global Customer Engagement Report for valuable insights into today’s consumer behaviors, expectations, and frustrations.
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