Orange Glove Service

We want to wow customers.
Alan Masarek, Vonage CEO

It’s like white glove service, but better. We pride ourselves in award-winning, buzzworthy, flexible customer service and IT business support. We believe that every interaction with Vonage® Business, from reading this page to calling at 2 a.m. with a network question, should be an opportunity for our customers to feel supported, serviced, and satisfied.

Not just support agents. Experts.

The people who are actively working on our Essentials and Premier solutions are your business support team. They’re not middle-men, or outsourced support. They’re Vonage technicians and they know better than anyone how to answer your questions.

Quick questions? No problem.

Access to business support and service is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7.


Unrivaled round-the-clock network support.

Unlike many of our competitors, if you have our private MPLS network, cloud services or contact center, you can call in for communications support 24x7 and be able speak to someone who can answer your question. And with 24/7 end-to-end management, our team is on it, often fixing a problem before it can interrupt your business.

"VIP" Premier installation. Be amazed.

We send out technicians. We send out our trainers. We make sure everything is in place, and that you know how it works. It is an in-person, on-site, take-my-hand-and-I’ll-walk-you-through-it-all-the-way-to-the-end service that no other business phone provider can match.


Comprehensive needs assessment with a personal touch.

We put ourselves in your shoes to understand your midsize and enterprise business, and what you’re trying to accomplish in order to make sure you have the phone features, services, and solutions you really need. Because the best communications system for your company is the one that fits your needs and your budget.

Small business savings consultants.

Because our Essential solutions are customizable, we’re able to help you build a business phone system that’s right for your business size, industry, and needs. Our experts will help you choose add-on features and business application integrations by each extension, not by system, so you can add value while cutting costs.


OUR BUSINESS COMMUNICATIONS PRODUCTS

Business grade. People friendly.

From a cloud hosted phone system on your current broadband to a unified communications solution on a dedicated network, we can build custom communications for every business and every budget.

Vonage® Essentials
Robust, intuitive, and small business friendly:

Runs on your high-speed internet connection

40+ features to help you customize your business communications

Mobile and desktop applications enable mobile working and virtual teams

High-quality voice, point to point video, and messaging

Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing

Integrates with the business applications you use everyday

Easily scales as your business grows

Simple activation and setup with 24/7 customer support

Month-to-month contracts available

Vonage® Premier
Enterprise-grade unified communications:

Enterprise-grade unified communications

Hybrid network and bring your own broadband options with SD-WAN

One of the nation’s largest purpose-built MPLS networks

Elevated quality of service for voice, video, and data communications

Advanced features including conferencing for up to 300 users

Mobile and desktop applications enable mobile working and virtual teams

Reliable and scalable solutions for inbound, outbound, and multi-site contact centers

Deep integration ties phone service to top business applications

End-to-end managed installation and dedicated service teams

Call to get a free quote from a specialist.

Anytime between 8AM - 9PM ET

Or, you can tell us a little bit about your business and we’ll match you to a specialist who can start your free quote.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.

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Thank You.
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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.