Quality of Service

As businesses increase the usage of video, online collaboration tools, and other cloud applications, maintaining the quality of shared bandwidth becomes vital.
Sanjay Srinivasan, Vonage Vice President and Chief Technology Architect, Business Engineering

When we say Business Grade, we mean it. Our robust, cloud-based, plug-and-play Business Cloud platform is the right solution for many businesses. And when organizations need elevated quality of service, our SD-WAN solutions for UCaaS offer greater bandwidth and higher-quality voice and video.

Fully managed, end-to-end Vonage service.

The Vonage Network Operations Center runs 24/7/365, managing our vast and diverse high-quality voice and data networks and connecting billions of calls each year. With multi-level fail-safes and powerful cloud backup, we maximize uptime and minimize call drops, data loss, and static. In fact, when you’re a customer using our SD-WAN solution, we often fix issues before you know they occur.

Cloud-hosted and constantly updating.

Cloud hosting is part of great quality of service for our Business Cloud platform. Because our system is hosted via data centers around the country, and not at your business site, enhancements and upgrades are quick and easy. Plus there’s no extra cost or maintenance scheduling. And since we’re constantly updating our technology, you always have the most up-to-date phone system.


Purpose-built for enterprise business solutions

Our virtual computing platform is built on an advanced, highly distributed software architecture that provides both high performance and massive scale-out capabilities. Its fully redundant ring architecture runs on best-in-class hardware to maximize affordability. Plus, we partner with top technology providers to deploy one of the most robust platforms in the industry.

Add network intelligence to any connection.

As pioneers in creating SD-WAN for UCaaS, and robust Bring Your Own Broadband solutions, we’ve paved the way for reliable, elevated quality of service on any network, even over existing broadband service. Expect optimized application performance at a reduced cost. We even have hybrid WAN solutions that still allow simplified deployment and reduced costs.


Higher-quality audio from Vonage. Yes, you heard right.

Making and receiving phone calls is at the heart of business communications. And from day one we’ve been dedicated to providing high-fidelity calling. As our audio capabilities expand from robust conference services to mobile phone integration, we continue to deliver solutions around high-quality audio that’s intuitive to use and works when you need it.

Our HD video plays videos, not static.

We provide solutions for high-quality voice, video, and data offerings. That means congestion prevention so contact centers can handle volume spikes with ease. Or bandwidth prioritization so real-time applications like HD video conferencing don’t lag or cut out.


Smarter bandwidth. Enterprise quality.

Our network solutions are built to help maximize your bandwidth. We carve out dedicated pieces and create different buckets to optimize performance for your high-quality voice, video, data and more, giving you a smoother overall experience.

SD-WAN voice, data, and video traffic prioritization.

Smart QoS controls with our SD-WAN solution. As a result, your network avoids unnecessary congestion while maximizing uptime for your business-critical applications.


Reimagine how business gets done
From cloud-hosted phones on your current broadband to UCaaS solutions on a purpose-built network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.
Vonage® Business Cloud

If your business is looking for a robust, intuitive, and reliable business cloud service at an incredible value, explore Vonage Business Cloud.

99.999% uptime reliability¹
Runs on your high-speed internet connection
Enhanced quality of service with SD-WAN technology available
40+ features to help you customize your business communications
Mobile and desktop applications enable mobile working and virtual teams
High-quality voice, point to point video, and messaging
Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing
Integrates with the business applications you use everyday
Easily scales as your business grows
Simple activation and setup with 24/7 customer support
Month-to-month contracts available
Find out how Vonage can help your business communicate better.

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