Engage more reliablyA ringing phone is hard to ignore, so using a voice call to notify audience members about new deals or new events increases the likelihood of engagement. You can use a simple IVR application to capture individual responses and feedback.
Improve ROIVoice broadcast campaigns deliver a greater ROI than print media campaigns because of a much higher level of personalization and engagement.
How voice broadcast works
1. Your application callsYour application calls a list of phone numbers from a database. If you have provisioned local numbers from Vonage APIs, your call recipients will see local numbers as the caller ID, regardless of the location from which you initiated the call.
2. Call recipients hear your messageIndividuals answer the phone and hear a pre-recorded or text-to-speech message. Text-to-speech messages can also include information that has been personalized for each recipient. If no one answers, or if we detect that voicemail has answered, your application can retry the call or leave a voice message (depending on your business logic).
3. Call recipients can respondIf you request feedback, individuals can respond to an IVR menu or record an audio response.
4. You can run reportsYou can gain actionable insights by generating reports about your campaigns from our dashboard or your own application using Vonage Management APIs.
Programmable elements used in this solution
- Provision Number
- Create App
- Call Control API