Co-sell with the partner you can trust
As a Summit AppExchange ISV Partner, Vonage Contact Center, designed for Salesforce, empowers customer service and inside sales teams with omni-channel routing engines, including voice and Salesforce digital channels.
Salesforce first
Vonage Contact Center is built on Salesforce; a dedicated Alliances GTM team is deployed globally for Salesforce alignment.Summit ISV partner
Vonage Contact Center is in the top 1% of all ISV partners (and is the only CTI Summit Partner)Salesforce integration
Vonage is committed to consistent R&D to integrate into new Salesforce clouds and productsTrusted by Salesforce customers
Vonage Contact Center has earned a 5/5 AppExchange ratingVonage Contact Center overview
A new category of cloud contact center software, designed for Salesforce, where customer Interactions are blended with customer data to deliver an unparalleled, emotive, and conversational customer experience.

Vonage Contact Center overview: watch now
Key problems solved with Vonage + Salesforce Clouds
Today more than ever, you need to connect with customers on their terms—via text, phone, online, and more. Vonage Contact Center delivers true omnichannel marketing solutions—including full Salesforce integration—to boost customer experiences.
Service Cloud
Dynamically route VIP and Standard Customer Calls to the right agents; integrate with an existing PBX (Vonage, Cisco and Avaya); automatically log, record, and transcribe all calls in SalesforceSales Cloud
Dialer with PCI Compliance to take payments over the phone; calls automatically logged and recorded in Salesforce; call transcriptions aid quality assurance, trends, and trainingEinstein
Sales and service call stats pushed into Einstein analytics; conversation analyzer gives actionable insights on a global scale; less time and effort needed for quality assurance

"The [Vonage] solution has helped us revolutionize our customer experience, give our customers multiple methods of communication and ultimately help us drive productivity of our agents and overall reduce our cost."
Your Global Team
UK & EMEA
VP of strategic Alliance EMEA
Senior Alliances Manager
Alliances UK
Alliances UK
SI Partner Director EMEA
Senior SI Partner Manager
Senior SI Partner Manager
United States
Head of Alliances, NAM
Senior Alliances Manager Northeast
Alliances Director, Northeast
Alliances Director, Central and Canada
Alliances, TOLA
Alliances Director, Southeast
Senior Director of SI Alliances, NAM
SI Senior Manager, East
Director of SI Alliances, Central
SI Manager, West