Call Screening enables you to control your calls before you decide to answer them. Call Screening lets you configure a protocol for inbound callers to identify themselves by recording their name, which gives you just what you need to decide how you wish to handle the call—whether it’s forwarding the call, sending it to voicemail, or answering it.
How Call Screening works
After Call Screening prompts inbound callers to record their name, your extension rings for you to answer, plays the caller’s recorded name, and offers you a list of options. At this point you can screen the call to your preference: transfer it, send it to voicemail, or answer it.
Let callers announce themselves before you answer the line.
With a simple keypad selection, choose how you wish to handle the call: send to voicemail, transfer, or answer it.
Customize your call screen greeting by either recording your voice or uploading a .WAV or MP3 file.