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Travel & Hospitality

Elevate your customer experience with reliable business communications in the cloud.

Upgrade your business communications to increase reliability—and profitability.

Our cloud-based business communication platforms give you powerful capabilities that your team can access from the front desk or a mobile device—all for an economical price.

  • Business continuity. Reliable cloud architecture and backup features keep your business cruising, even through emergencies.
  • Great value. Say goodbye to excess baggage like clunky technology, technician visits, and expensive long distance rates.
  • Collaboration tools. Connect your teams across locations with solutions like web and audio conferencing.
  • Mobile capabilities. Work on the go with our full business communication system available via mobile and desktop apps.

Boost yields and increase customer loyalty with five-star service.

From booking to boarding to check-out time, your customers deserve the best. Route their calls, answer their questions, and record customer information with our easy and affordable tools.

  • Contact centers. Enhance your CRO with our powerful omnichannel support capabilities.
  • Brand personality. Make every interaction more friendly with features like virtual receptionist and music on hold.
  • CRM integration. Automatically log calls, capture notes, and more with our easy CRM integrations.

Reimagine the customer experience to see your net promoter score soar.

Ready to go the extra mile? Our powerful communication APIs will help your developers build useful, memorable experiences for your customers.

  • Real-time notifications. Send automatic updates on gate changes and more to keep your guests on schedule.
  • Two-way messaging. Send reminders and accommodate requests to help eliminate no-shows.
  • Regulatory compliance. Remain compliant with local carrier regulations for SMS.

Connect your business tools to your phone service for extraordinary productivity.

SEE ALL OUR INTEGRATIONS
Why businesses like yours choose Vonage.
Simple and easy to use
Our phone features and plug-and-play business communications solutions are so intuitive you won’t need a manual.
Top-notch customer service
Our experts provide 24/7 customer and technical support. Better than white glove—we call it Orange Glove Service.
Quality of experience
With our cloud-hosted solutions, you get high-quality voice, video, and messaging—and enhanced quality of service (QoS) when you need it.
Innovative APIs
Communication APIs will help your development team create effective, contextual communications across voice, messaging, and authentication.
Case Studies
Reef & Rainforest: Keeping employees connected, from slopes to shores
READ MORE

I can maintain an efficient office without worrying about the cost of landlines in each market, or employees moving...I think having productive employees living where they choose has definitely given me an edge.

Jenny Collister, Owner, Reef & Rainforest

From the Perspectives Blog

Traveler looking at app on phone via a hotel API integration
How the Hospitality Industry Leverages Hotel API Integration
10 BYOD Best Practices for Businesses
What's the Omnichannel Contact Center Buzz?
A Survival Guide to Working on the Go
A plane soars through the air, passengers having received excellent travel communication
Seamless Travel Communication: How APIs Streamline Itinerary Changes
It's Time for Cloud Integrations
A woman wearing a phone headset providing airline contact center solutions to a customer
Why Omnichannel Airline Contact Center Solutions should be on Your Radar
An airline uses customer relationship management as they fly a plane to its destination
How Airline Customer Relationship Management Takes Traveler Loyalty to New Heights
A hotel guest's stay is enhanced by a hotel communication strategy that includes mobile
Your Hotel Communication Strategy: How to Use Mobile to Increase Guest Loyalty
3 Battles Today’s Cloud Contact Centers are Winning

OUR BUSINESS PLATFORMS

Reimagine how business gets done

From cloud-hosted phones on your current broadband to UCaaS solutions on a dedicated network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.

Vonage® Business Cloud
Robust, intuitive, and small business friendly:

99.999% uptime reliability¹

Runs on your high-speed internet connection

Enhanced quality of service with SD-WAN technology available

40+ features to help you customize your business communications

Mobile and desktop applications enable mobile working and virtual teams

High-quality voice, point to point video, and messaging

Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing

Integrates with the business applications you use everyday

Easily scales as your business grows

Simple activation and setup with 24/7 customer support

Month-to-month contracts available

Vonage® Enterprise
Enterprise-grade unified communications:

Enterprise-grade unified communications

Hybrid network and bring your own broadband options with SD-WAN

One of the nation’s largest purpose-built MPLS networks

Elevated quality of service for voice, video, and data communications

Advanced features including conferencing for up to 300 users

Mobile and desktop applications enable mobile working and virtual teams

Reliable and scalable solutions for inbound, outbound, and multi-site contact centers

Deep integration ties phone service to top business applications

End-to-end managed installation and dedicated service teams

¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

Find out how Vonage can help your business communicate better.

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