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Travel & Hospitality

Elevate your customer experience with reliable business communications in the cloud.

Upgrade your business communications to increase reliability—and profitability.

Our cloud-based business communication platforms give you powerful capabilities that your team can access from the front desk or a mobile device—all for an economical price.

  • Business continuity. Reliable cloud architecture and backup features keep your business cruising, even through emergencies.
  • Great value. Say goodbye to excess baggage like clunky technology, technician visits, and expensive long distance rates.
  • Collaboration tools. Connect your teams across locations with solutions like web and audio conferencing.
  • Mobile capabilities. Work on the go with our full business communication system available via mobile and desktop apps.

Boost yields and increase customer loyalty with five-star service.

From booking to boarding to check-out time, your customers deserve the best. Route their calls, answer their questions, and record customer information with our easy and affordable tools.

  • Contact centers. Enhance your CRO with our powerful omnichannel support capabilities.
  • Brand personality. Make every interaction more friendly with features like virtual receptionist and music on hold.
  • CRM integration. Automatically log calls, capture notes, and more with our easy CRM integrations.

Reimagine the customer experience to see your net promoter score soar.

Ready to go the extra mile? Our powerful communication APIs will help your developers build useful, memorable experiences for your customers.

  • Real-time notifications. Send automatic updates on gate changes and more to keep your guests on schedule.
  • Two-way messaging. Send reminders and accommodate requests to help eliminate no-shows.
  • Regulatory compliance. Remain compliant with local carrier regulations for SMS.

Connect your business tools to your phone service for extraordinary productivity.

SEE ALL OUR INTEGRATIONS
Why businesses like yours choose Vonage.
Simple and easy to use
Our phone features and plug-and-play business communications solutions are so intuitive you won’t need a manual.
Top-notch customer service
Our experts provide 24/7 customer and technical support. Better than white glove—we call it Orange Glove Service.
Quality of experience
With our cloud-hosted solutions, you get high-quality voice, video, and messaging—and enhanced quality of service (QoS) when you need it.
Innovative APIs
Communication APIs will help your development team create effective, contextual communications across voice, messaging, and authentication.
Case Studies
Reef & Rainforest: Keeping employees connected, from slopes to shores
READ MORE

I can maintain an efficient office without worrying about the cost of landlines in each market, or employees moving...I think having productive employees living where they choose has definitely given me an edge.

Jenny Collister, Owner, Reef & Rainforest

From the Perspectives Blog

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The Evolution of Artificial Intelligence and Unified Communications
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11 Industries, Endless CPaaS Solutions: How New CommTech Can Help Your Business Flourish
Traveler looking at app on phone via a hotel API integration
How the Hospitality Industry Leverages Hotel API Integration
Traveling person in airport communicating with airline via travel itinerary API on smartphone
What Is a Travel Itinerary API, and How Can It Benefit Your Travel Business?
Three young people on a street in a new city using a phone where a hotel is marketing to millennials
Marketing to Millennials: Are Hotels Ready for an Influx of Millennial Travelers?
Employee working from home as part of her company's policy on work from home jobs
Making Work-From-Home Jobs Work for Everyone: 4 Use Cases
Person wanting good hospitality customer experience while booking a hotel online
3 Ways Technology Can Enhance the Hospitality Customer Experience
Person talking on smartphone in a hotel room about improving a net promoter score
Improving a Net Promoter Score: 4 Ways to Bolster Your Hospitality Business
Plane flies through air carrying people who used contact center management for travel
How Cloud Contact Center Management Gets Travelers Home for the Holidays
10 BYOD Best Practices for Businesses
Reimagine how business gets done
From cloud-hosted phones on your current broadband to UCaaS solutions on a purpose-built network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.
Vonage® Business Cloud

If your business is looking for a robust, intuitive, and reliable business cloud service at an incredible value, explore Vonage Business Cloud.

99.999% uptime reliability¹
Runs on your high-speed internet connection
Enhanced quality of service with SD-WAN technology available
40+ features to help you customize your business communications
Mobile and desktop applications enable mobile working and virtual teams
High-quality voice, point to point video, and messaging
Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing
Integrates with the business applications you use everyday
Easily scales as your business grows
Simple activation and setup with 24/7 customer support
Month-to-month contracts available
Find out how Vonage can help your business communicate better.

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