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Voice API

It's not just about making phone calls. 

 

Lead the conversation and deliver a better customer experience with the Vonage programmable Voice API. Personalize the WebRTC and PSTN calling experience with user context and data at your fingertips. Innovate, streamline, and scale with flexible voice capabilities—all on a reliable, high quality global carrier network billed on a per-second basis so you pay only for what you use.

Try it free

See how our Voice API helps businesses like yours succeed.

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AI Enablement

Our Voice API enables the creation of automated and personalized customer interactions with AI

From voice bots to customized conversational AI and analytics, Vonage has you covered with tools, guides, and seamless integrations to differentiate your customer experiences while optimizing workflows.

  • Add voice control and enable easy-to-use self-service in more than 120 languages with Automatic Speech Recognition.

  • Easily integrate with third party vendors in real time, including artifical intelligence bots.

  • AI Studio is a low-code conversation design tool that empowers developers and non-developers alike to create and deploy customer engagement experiences that operate in natural language.

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In-App Voice

Extend calling experiences globally while keeping users on your brand's platform

Keep users engaged on your mobile app, browser, and contact center platform with WebRTC click-to-call global connectivity and extensibility to the PSTN. Enjoy seamless integrations to our Voice API and AI building blocks.

  • Make and receive calls globally within the browser-based contact center application and easily add remote agents.

  • Augment your conversational commerce experiences by enabling customers to call and message within a a mobile app or website.

  • Integrate voice and social channels to personalize interactions and build context.

 

 

Try it free

Start developing now with free credit. No credit card required.
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Flexible experiences

Extend, customize, and differentiate your customer experiences

Our Voice API enables an interconnected suite of solutions that extends IP Voice and PSTN calling experiences on a global scale and in multiple languages.

  • Deliver seamless communications with Programmable SIPBring Vonage Voice API functionality, such as multichannel recording, IVR, Text to Speech, WebSocket connectivity for AI integrations, and the power of contextual conversations to your platform.

  • Power intelligent customer experiences in the Contact Center. Enable a wide range of voice and AI interactions, including IVRs, alerts, and more.

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WebSockets

Integrate with third-party vendors in real time, including artificial intelligence bots. Learn more
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Voice Quality Engine

Deliver high-quality voice experiences through the low latency, feature-rich, carrier-grade Vonage network. Learn more
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WebRTC Enabled

Conduct calls over IP and PSTN with powerful programmable voice features to improve business outcomes and user experiences.
Gartner Magic Quadrant for Communications Platform as a Service Report report
Vonage Named a Leader in the 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service
Read about this recognition that positions Vonage in the Leaders Quadrant for Ability to Execute and Completeness of Vision and makes Vonage one of only two vendors recognized in all three Magic Quadrant reports – CPaaS, UCaaS, and CCaaS – in the cloud communications space.

Learn how key industries are using Vonage APIs today

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Speak with an expert.

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Outside the US: Local Numbers