All About Security
Customer data security has always been of utmost importance to Vonage. We were one of the first cloud contact center vendors to provide full PCI DSS, ISO27001, HIPAA, and Soc 2 Type II compliance. Vonage is also GDPR compliant, further protecting both your data and that of your customers.
Taking Security to the Next Level
Since our summer 2020 release, Vonage has taken steps to further enhance Vonage Contact Center password security by checking active and new passwords against an industry-wide database of compromised passwords that contains more than half a billion passwords. An encrypted lookup technique allows Vonage to check passwords without ever seeing them or sending them off-platform. If a current password proves compromised, the user will be immediately prompted to set a new password.
Proactively Protecting Customers
The results are now in—we found that over 20 percent of our customer base were using weak or exposed passwords. The proactive Vonage approach to password security means that this scenario becomes a relic of the past.
Enhanced password security is a standard feature for all Vonage Contact Center packages. Learn more.