Unified Communications and UCaaS

What is UCaaS? Innovative cloud unified communications—on all your devices.


Vonage® Business offers high-quality cloud unified communications as a service (UCaaS). With UCaaS, all your robust communication applications and services are consolidated within a single communication platform. That means all your messaging, video, conferencing, contact centers, business apps and even chat are integrated into your communications system and accessible on all your devices. It’s a total communications solution

UCaaS innovation. In practice.
It's no wonder 3,000 businesses choose Vonage each month.

30 lines or 30 offices. Our unified communications scale.

For small business that may mean a plug-and-play, cloud-hosted VoIP phone system. Enterprise-grade options support enhanced quality of service with MPLS and/or SD-WAN technologies.

EXPLORE OFFICE PHONE SYSTEMS

The power of your work phone. Anywhere you need to work.

Connect, collaborate and communicate on the go. With hosted mobility, your employees don’t have to be in the office to be working efficiently.

EXPLORE MOBILITY

Fewer vendors. Lower total cost of ownership.

Convert or reduce capital expenses just by moving from multiple vendors to a single Vonage solution. See how many expenses will disappears in the cloud.

EXPLORE REDUCE COMMUNICATION COSTS


customers satisfied with cloud communication platforms

How does your company stack up?

A new study by IDC, commissioned by Vonage, shows that companies with best-in-class cloud communications platforms improved speed to-market, customer satisfaction and profitability by more than 30 percent.

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coworkers video conferencing on laptop
Collaborate with HD voice and video conferencing for 3 or 300

Conduct real-time meetings around the globe. Host trainings and webinars seamlessly. Conference in up to 300 participants with the push of a button. An important feature of a UCaaS system is the ability to collaborate and conference affordably and with ease. Our range of voice, video, and web-based collaboration tools are simply amazing including Amazon Chime now standard with most Vonage Business Essentials plans.

  • Video Conferencing
  • Web Conferencing
  • Audio Conferencing
call or contact center customer service
Your great customer service. Our custom contact center solutions.

Build a hosted call center or advanced contact center that supports voice, video, chat, and whatever's next. Easily manage multiple sites. Integrate your favorite CRM. Get detailed analytics in real time. Build efficiency, revenue and a better brand presence with our integrated and mobile-optimized contact center solutions.

multiple phone lines through SIP trunking
Bring your traditional phone system into the 21st century.
Line by line.

Session Initiation Protocol (SIP) Trunking is a cost effective technology that lets you connect your legacy phone system to the Vonage Cloud quickly and affordably.


nexmo communication apis

SMS? Chat? Loyalty support? With Nexmo communication APIs, that’s a yes to it all.

Today, with the help of Nexmo APIs, unified communications can be more personal and powerful than ever. Create more effective marketing communications. Enhance your product experience. Provide better customer support. Collect and utilize meaningful data. Only Vonage Business offers Nexmo communication APIs.

EXPLORE NEXMO COMMUNICATION APIs

woman utilizing VonageReach on mobile phone

VonageReach: A simple and powerful way to automate communications

Add automation to your unified communications solutions. VonageReach is an intelligent marketing automation platform that lets your business create customized communications experiences and campaigns using integrated texts, email, social media and more.

EXPLORE VONAGEREACH AUTOMATION

Your “day-to-day” business applications integrated into your office phone system. It’s a win-win solution.

We customize with the top business applications your teams use every day.

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